Privacy Policy
Last Updated:
Your Privacy Matters: We are committed to protecting your personal information in accordance with the Privacy Act 2020 (New Zealand). This policy explains how we collect, use, and protect your data.
1. Introduction
Thryxellshod ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website thryxellshod.ddd.
This policy complies with the General Data Protection Regulation (GDPR), the Privacy Act 2020 (New Zealand), and other applicable data protection laws.
2. Information We Collect
2.1 Personal Information
In accordance with the Privacy Act 2020 (New Zealand), we may collect the following types of personal information:
- Name
- Email address
- Message content (if provided)
- IP address
- Browser type and version
- Device information
- Usage data and website interactions
- Shipping address (if provided for order fulfillment)
We only collect personal information that is necessary for the purposes for which it will be used, in accordance with Information Privacy Principle 1 of the Privacy Act 2020.
3. How We Use Your Information
We use the collected information for the following purposes:
- To process and respond to your inquiries and orders
- To communicate with you about your orders and our services
- To improve our website and user experience
- To comply with legal obligations
- To prevent fraud and ensure security
- To analyze website usage and trends (with your consent)
4. Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Consent: When you provide explicit consent for specific processing activities
- Contract: To fulfill our contractual obligations when you place an order
- Legal Obligation: To comply with applicable laws and regulations
- Legitimate Interests: To improve our services and prevent fraud
5. Data Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
- With service providers who assist in operating our website and conducting business
- When required by law or to respond to legal processes
- To protect our rights, property, or safety
- With your explicit consent
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by New Zealand law.
- Order information: 7 years (required by the Tax Administration Act 1994 and Companies Act 1993)
- Marketing communications: Until you withdraw consent or opt-out
- Website analytics: 26 months (anonymized data where possible)
- Customer service records: 2 years after last contact
In accordance with Information Privacy Principle 9 of the Privacy Act 2020, we will not keep personal information longer than is required for the purposes for which it may lawfully be used.
7. Your Rights Under Privacy Act 2020
Under the Privacy Act 2020 (New Zealand), you have the following rights:
- Right to Access (IPP 6): Request access to your personal information that we hold
- Right to Correction (IPP 7): Request correction of inaccurate, incomplete, or misleading information
- Right to Object: Object to the use of your personal information for direct marketing
- Right to Complain: Make a complaint to the Privacy Commissioner if you believe we have breached the Privacy Act
- Right to Withdraw Consent: Withdraw consent for marketing communications at any time
To exercise these rights, please contact us at managers@thryxellshod.world. We will respond to your request within 20 working days as required by the Privacy Act 2020.
If you are not satisfied with our response, you can contact the Office of the Privacy Commissioner: www.privacy.org.nz or phone 0800 803 909.
8. Data Security
In accordance with Information Privacy Principle 5 of the Privacy Act 2020, we implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- SSL/TLS encryption for data transmission
- Secure server infrastructure hosted in New Zealand where possible
- Regular security assessments and updates
- Access controls and authentication for staff
- Employee training on data protection and Privacy Act requirements
- Secure storage of physical records where applicable
- Regular backups and disaster recovery procedures
In the event of a privacy breach that causes or may cause serious harm, we will notify the Privacy Commissioner and affected individuals in accordance with the Privacy Act 2020.
9. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. For detailed information, please see our Cookie Policy.
10. International Data Transfers
Your information may be transferred to and processed in countries outside New Zealand. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.
11. Children's Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.
13. Contact Information
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
Thryxellshod
229 Kilmore Street
Christchurch Central City
Christchurch 8011
New Zealand
Email: managers@thryxellshod.world
Phone: +6433668116